VOL. 04 · LEGAL BOOKLET · 2026

Statutory index &
operator agreements

This booklet records the operating terms between ClickConvertNet and every client, partner, and visitor who engages our SaaS architecture, funnel engineering, and acquisition systems. It is written to be read, not merely accepted — in two columns, with the precision we bring to product work.

PUBLICATION RECORD

Entity: ClickConvertNet

Address: 10 Passage Josset, 75011 Paris, France

Email: [email protected]

Phone: +33 6 50 62 78 61

Revised: 07 October 2026

Jurisdiction: France / EU GDPR

→ Contact the desk

ARTICLE 01

Privacy Policy

ClickConvertNet (“we”, “us”, “our”), based at 10 Passage Josset, 75011 Paris, France, is the data controller for personal information processed through our website, project briefings, and client engagements. We operate under Regulation (EU) 2016/679 (GDPR) and applicable French data-protection law.

1.1 What we collect

We process identity and contact details (name, email, phone, company), project brief content, billing records for retainers and milestone invoices, and technical telemetry required to secure and improve our services (IP address, browser type, consent flags).

1.2 Lawful bases

We rely on: (a) steps taken at your request prior to entering a contract; (b) performance of a client contract; (c) our legitimate interests in operating a secure, conversion-focused digital agency; (d) consent where required for non-essential cookies; and (e) legal obligations for tax and accounting records.

1.3 Retention

Inquiry records are retained up to 24 months for follow-up and commercial context. Contract and billing data are retained for the statutory period required under French tax and commercial law. Technical consent logs are retained until consent is withdrawn or storage is no longer necessary.

1.4 Your rights

You may request access, rectification, erasure, restriction, portability, or object to processing. You may withdraw consent at any time without affecting prior lawful processing. Requests are handled by the desk at [email protected]. You may also lodge a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés).

1.5 Sharing & transfers

We share data only with processors who support hosting, email, analytics, and payment operations, bound by written data-processing terms. Where transfer outside the EEA is required, we apply appropriate safeguards such as Standard Contractual Clauses.

Controller contact: [email protected] · 10 Passage Josset, 75011 Paris, France

ARTICLE 02

Terms of Service

These Terms govern provision of SaaS platform architecture, conversion funnel engineering, performance web platform builds, acquisition strategy sprints, lifecycle automation, analytics stack work, and growth retainers by ClickConvertNet to the client identified in the corresponding statement of work or order form.

2.1 Engagement scope

Services are delivered against a written scope, investment figure, and turnaround window. Work outside the agreed scope is quoted separately before execution. Client timelines depend on timely access to accounts, brand assets, subject-matter experts, and third-party systems.

2.2 Fees & payment

Invoices are due according to the payment schedule stated in the order form (upfront, milestone, or monthly retainer). Retainers are billed in advance for each service month. Late payments may pause work and access to deliverables until the account is current. Payment links provided through our portal are processed by our payment provider; ClickConvertNet does not store full card credentials on its own systems.

2.3 Intellectual property

Upon full payment, ClickConvertNet assigns to the client all worldwide rights in final client-specific deliverables created under the engagement. Pre-existing frameworks, libraries, tools, methods, and generalized know-how remain the property of ClickConvertNet and are licensed for use solely within the delivered work product.

2.4 Client materials

The client warrants that materials, copy, product claims, and data provided to ClickConvertNet are accurate and lawful, and that the client holds necessary rights. ClickConvertNet is not liable for outcomes driven by incorrect third-party data or client-directed messaging.

2.5 Confidentiality

Each party will protect non-public information received from the other and use it only for the engagement, except where disclosure is required by law.

2.6 Warranties & liability

We warrant that services will be performed with reasonable professional care. Except as required by law, implied warranties are disclaimed. Aggregate liability under any engagement is limited to fees actually paid for the services giving rise to the claim. Neither party is liable for indirect, incidental, special, or consequential damages.

ClickConvertNet · 10 Passage Josset, 75011 Paris, France · [email protected]

ARTICLE 03

Cookie Policy

ClickConvertNet uses cookies and similar storage technologies to operate our site, remember consent, measure performance, and support secure sessions. This policy explains what is stored, why it is stored, and how you can control it.

3.1 Categories

Strictly necessary: session integrity, load balancing, security, and storage of your cookie-consent preference (for example, key cookie_accepted in your browser’s local storage). These are required for the site to function and do not require advertising consent.

Preferences & functionality: interface choices that improve usability across pages.

Analytics & performance: aggregated measurement of traffic, funnels, and technical health. Where consent is required by ePrivacy rules, non-essential analytics are only activated after acceptance.

3.2 Third parties

We may load assets or tools from Google Fonts, Tailwind CDN, Google Maps, and our payment provider. Those third parties may set cookies or process technical data under their own policies when your browser requests their resources.

3.3 Managing cookies

You can accept or reject non-essential cookies via our consent banner, clear stored preferences through your browser settings, or block cookies entirely — noting that some features may not work correctly. Most browsers also allow you to delete cookies after each session.

Questions: [email protected] · 10 Passage Josset, 75011 Paris, France

ARTICLE 04

Refund & Reimbursement Policy

ClickConvertNet builds custom, time-bound deliverables — subscription platform architecture, funnels, performance web systems, and growth retainers. Because work is planned and executed against a confirmed scope, refunds follow the commercial logic of that scope rather than a generic retail warranty.

4.1 Before kickoff

If you cancel before kickoff, any advance deposit is refunded in full, less payment-processor fees that we cannot recover, provided cancellation is communicated to [email protected] before work has started.

4.2 After kickoff

Once discovery, design, or engineering work has begun, completed milestones are non-refundable. If a project is paused by the client after kickoff, unbilled future milestones may be released; work already performed remains payable. If ClickConvertNet terminates the engagement for material breach by the client, fees for work completed up to termination remain due.

4.3 Quality defects

If a delivered module does not meet the written acceptance criteria in the statement of work, we will correct it at no additional charge within a reasonable correction window after written notice. Correction is the exclusive remedy for such defects unless mandatory consumer law provides otherwise.

4.4 Retainers

Monthly retainers are billed in advance for the service month. Unused hours in one month do not roll over unless the order form expressly states otherwise. A full month may be refunded only if no work has begun in that service month and cancellation was received before the billing cycle start.

4.5 How to request a refund

Email [email protected] with your project reference, invoice number, and a concise description of the request. We respond within five business days. Approved refunds are issued to the original payment method.